Refund Policy

Thank you for choosing Text Rocket. We want you to be completely satisfied with your purchase. Please read our refund policy carefully before upgrading to a paid plan.

Free Trial — Try Before You Buy

Text Rocket offers a fully functional Free Plan that allows you to explore and test all core features — including text snippets with shortcut triggers, Multi URL Opener, and Multi URL Copier — before committing to a paid plan.

We strongly encourage all users to start with the Free Plan and thoroughly evaluate whether Text Rocket meets your needs. The Free Plan has no time limit and no credit card requirement, giving you all the time you need to make an informed decision.

Refund Policy

Since we provide a free trial that gives you full access to test our core features before purchasing, we generally do not offer refunds on paid plans. By upgrading, you confirm that you have tested the service and are satisfied with its functionality.

This policy applies to both:

• Premium Plan ($2/month) — Monthly subscription
• Pro Lifetime ($99 one-time) — One-time purchase

Exceptions — When We Can Help

We understand that sometimes unexpected situations arise. If you are unable to use the extension due to a technical issue that we cannot resolve, or if there are special circumstances beyond your control, we are happy to review your case individually.

In such cases, please reach out to our support team with the following details:

• Your registered email address
• A description of the issue you're experiencing
• Any screenshots or error messages (if applicable)
• Steps you've already tried to resolve the issue

Our team will review your request and do our best to either resolve the issue or find a fair solution for you. We handle every case on its own merits and always aim to be fair.

Subscription Cancellation

You can cancel your Premium subscription at any time. After cancellation:

• You will continue to have access to premium features until the end of your current billing period.
• No further charges will be made after cancellation.
• Your account will automatically revert to the Free Plan when the paid period ends.
• Your snippets and data will be preserved, though usage may be limited by the Free Plan's capacity.

Duplicate or Accidental Charges

If you were charged twice for the same period or if an accidental payment was made, please contact us immediately. We will verify the transaction and process a refund for the duplicate or erroneous charge promptly.

Contact Support

For any refund-related inquiries or support requests, please contact us at:

support@textrocket.app

We typically respond within 24–48 hours.